In the complex world of consumer data, inconsistency is a critical risk.
Our client, a top US auto manufacturer, faced a looming challenge: fragmented privacy messaging across their platforms was causing confusion, drawing regulatory scrutiny, and eroding consumer trust.
We embarked on a comprehensive discovery, not just to identify the problems, but to lay the groundwork for a unified, transparent, and legally compliant privacy experience.
The goal was clear: transform a liability into a competitive advantage, establishing the client as a leader in privacy in industry.
Prepared and facilitated a detailed questionnaire to understand the existing landscape and project goals.
Organized and led workshops and individual interviews with key stakeholders, product managers, and owners to gather in-depth insights into their pain points and expectations.
Translated the insights into a clear set of deliverables and a strategic roadmap.
Closely collaborated with technical experts to ensure the proposed solution technically feasible and aligned with the best practices.
Provided weekly progress reports to key stakeholders and ensuring everyone was aligned on the project's progress.
Delivered a detailed MVP scope and a strategic implementation roadmap, securing full stakeholder approval.
The strategic plan was approved, leading directly to winning the MVP implementation project and turning a critical compliance risk into a competitive advantage for the client.